DHL, the world’s leading logistics company, has equipped its fleet of couriers in the Central Africa and Indian Ocean (CENIO) region with direct communication headsets for motorcycles. The advanced Bluetooth headsets for the motorcycles will enable riders to take calls and listen to Global Position System (GPS) directions, while on the move. DHL Zambia country manager Nomsa Mumba, said the Bluetooth headsets have been added to the helmets of 40 motorbikes in Zambia, Zimbabwe, Mozambique, Malawi, Botswana and Swaziland and in the Indian Ocean countries – Mauritius and Madagascar. Ms Mumba, who was appointed country manager last month, said in a statement in Lusaka yesterday that DHL was always looking for ways in which technology could help the company to offer a better service. “Until now, our couriers have had to pull over and stop to make calls.
The Bluetooth device allows them to take calls while they are driving, allowing us to be in constant contact with them, making the delivery process speedier and more efficient, and delivering better value for our customers,” she said.
The Bluetooth device fits inside the helmet, with a microphone near the rider’s mouth and offers good sound quality. It allows the riders to receive GPS voice instructions, take calls and dial using voice activation. DHL offers expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services. It has a global network covering more than 220 countries and territories with about 275,000 employees worldwide.