To combat non-revenue water and leakages the Water Research Commission launched its Water Loss and Reduction Tools, these tools are based on evidence and data and speak to a real need of addressing leaks within the South African water system.
The facts are that in South Africa nearly 50% of our total water output is non-revenue or lost. The sheer scale of water loss means that there is an increased delay in responding to water losses which creates a vicious cycle of losing water and being unable to stop the losses. These delays necessitate real-time responses which can be achieved by utilising AI machine learning. Detecting patterns within large data sets can reveal surprising information that people may not be able to see.
Jay Bhagwan, executive manager of water use and waste management for the WRC
The WRC responds to a need

- Sanflow – is the programme that measures minimum night flows. This is a vital part of leak detection, especially in background and household leaks.
- Premasc – This is a pressure management programme that acts as a short-term solution to leaks. Lower pressure means less leakage and pressure management is a huge player in mitigating the problems of background leaks while bigger and longer-term solutions are being created.
- Econoleak – designs active leakage control, which is a long-term solution and the end goal of detecting and monitoring leakages.
- Benchleak – A brand new programme of water auditing, This programme allows for benchmarking across multiple zones including personal, regional and national.
A new portal opens the path
In keeping with the WRC’s commitment to digital and fourth industrial revolution approaches to water, they have launched the South African Non-Revenue Water Management Portal (SANRWP) which is according to Jay, “a one-stop shop for municipalities and other practitioners looking for guidance on managing NRW.” The portal packages the existing advisory packages, solutions, guidelines, reports, innovations, technologies, and emerging technologies related to NRW into one platform. This portal highlights the move toward digital, even in ‘traditional sectors’. The portal offers some unique opportunities in the face of the barriers the sector experiences such as:- Predictive maintenance
- Date integration
- Encourage pubic participation
- Using data for a wide range of solutions (expanding the use of data)
- Data-backed and enhanced decision making
- Better feedback
- Future-proofing.
- Reduce per capita consumption by up to 10%
- Reduce leakages by 20%
- Reduced billing
- Diminished costs in maintenance, repairs and energy
- Manage pressure and consumption
- Predict potential failures.