Cargo Carriers won AfriSam’s most prestigious transporter award through excellent customer service

Cargo Carriers recently won AfriSam’s annual Branded Transporter of the Year Award in light of the logistics company’s outstanding customer service. The score – 99.86% on-time deliveries over the year.

“In an industry such as ours, where significant excess capacity exists, superior service becomes the key differentiator we can offer our customers,” says Michael Bradford, Operations Manager of Distribution at AfriSam. “In this case, for us, Cargo Carriers came out on top.”

The AfriSam Branded Transporter of the Year award is awarded to the transporter  who achieves the highest aggregate score from three contributing category awards. Those being the Safety Award, the Corporate Image Award, and the Customer Service Award. Cargo Carriers won the Customer Service award, and the logistics company’s high levels of safety and CI left it in good standing to win the overall  Branded Transporter of the Year.

“We’ve been in business with AfriSam since 1992,” says Nico Gerber, Director of Cargo Carriers’ Fuel and Powders Divisions. “In that time we have had an excellent service delivery record. Our customer-focused approach and the development of long-standing relationships is what we strive for with all our clients.”

AfriSam recently renewed its contract with Cargo Carriers for a further five years. They now execute all bulk deliveries in the Northern Cape and Free State. Since the logistics company started transporting cement in these provinces in 2006, there has been an enormous growth in fleet size – proving that service and value are a potent combination.

Cargo Carriers has also been involved in transporting cement to AfriSam’s dam construction sites in Lesotho, namely on the Katse dam, and the Mohale dam construction project for which Cargo Carriers was the sole transporter.

“We are always proud to have our efforts acknowledged.” says Murray Bolton, Joint CEO of Cargo Carriers. “Many of our clients have been with us for over a decade which is a testament to our ability to produce results on a consistent basis and to perform as a strategic partner. The only thing we love more than these awards is to deliver on time and in full every time”