UD Trucks dealers shine as network continues to expand support to customers | Infrastructure news

UD Trucks Southern Africa recently announced its dealer network’s top achievers, at a time when the company is preparing for a ground-breaking era over the next five years.

“The UD Trucks management team and I are extremely excited about the future of the brand in this country, as we arecurrently planning the introduction of game-changing new range of products and services to customers.”said Jacques Carelse, managing director of UD Trucks Southern Africa.  “For this reason, we are also constantly looking for innovative ways in which we can go the extra mile to support our customers in a smart and modern way, and our dealers are on the forefront of this drive.”

The UD Trucks Annual Dealer Awards celebrated the network’s top achievers receiving accolades for their performances during 2013.  Finalists and winners were announced in 23 categories, ranging from administration to aftermarket, sales and financial services.  The most coveted awards were, of course, the Dealer of the Year accolades.

UD Trucks’ Medium Dealer of the Year winner image

UD Trucks’ Medium Dealer of the Year winner – from left to right: Jacques Carelse, managing director of UD Trucks Southern Africa, Gideon Visser (Produkta Trucks,) and Torbjörn Christensson, president of the Volvo Group SA

The winner of the 2013 Medium Dealer of the Year Award, Produkta Trucks of Nelspruit, excelled in every aspect of their business during the past year, while they managed to grow their market share considerably.  Theyalso recorded a stellar performance measured against the strict requirements set by UD Trucks Southern Africa in sales, service and parts.

For the first time in its history, the company presented the Large Dealer of the Year award to two dealers, namely BB Truck and Tractor of Polokwane and McCarthy Commercial Vehicles Boksburg.

“Both dealers excelled in their respective regions and were true ambassadors of the UD Trucks brand during 2013.  They set the standard in all the various disciplines within the UD Trucks dealer network, from training to sales and aftermarket care, and simply shined in 2013,” said Carelse.

Ever-Expanding Dealer Network

UD Trucks is constantly developing, strengthening and training its already comprehensive regional dealer network.  The 64 UD Trucks dealers across southern and eastern Africa are always ready to support customers with manufacturer-endorsed sales, service, parts, as well as financial and fleet solutions.

Represented all along the major routes and trade corridors across the region, UD Trucks Southern Africa is able to provide a speedy response, knowledgeable technical advice and service, as well as ultimately dependable trucks that get the job done.

The company recently introduced customers to the new UD Trucks Magnis Pretoria East dealership, which forms part of the JSE-listed Imperial Holdings, and is strategically located next to the N4.  This dealership wasone of the first commercial vehicle facilities in the country to adhere to stringent environmental regulations.

Fleet Dynamics, the UD Trucks dealer in East London, is also currentlyundergoing a major upgrade of its facilities in order to considerably enlarge its capacity, and enable them to deliver at much higher customer service levels.

The company also opened a new service dealer in Mthatha to provide aftermarket services to fleet owners on the N2 highway.

“As a manufacturer, I believe we have one of the leading dealer networks in the industry who, with their vast knowledge, skills and high service levels, are able to offer our customers simply the best support. We highly value their continuous investment in and commitment to the UD Trucks brand,” concluded Carelse.

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