Rand Water is scheduled to undertake critical maintenance on its key infrastructure starting on Thursday, 29 May 2025, as part of its commitment to ensuring a sustainable and efficient water supply.
The objective of this planned maintenance is to increase capacity and improve plant availability, reliability, and operational efficiency, thereby supporting a more resilient and adaptable water supply network in preparation for the anticipated increase in supply volumes from August 2025.
Maintenance activities will commence at different times and locations across various municipalities. However, it is important to note that the main maintenance operation is scheduled to begin on 29 May at 03h00 and is expected to be completed on 02 June at 17h00.
During the maintenance period, pumping capacity will be reduced at the Eikenhof, Palmiet, Mapleton, and Zwartkopjes systems. As a result, areas within the cities of Johannesburg, Ekurhuleni, and Tshwane may experience low water pressure or intermittent supply. The maintenance may also impact water provision to the local municipalities of Rand West, Mogale City, Merafong, Madibeng, Lesedi, Govan Mbeki, Rustenburg, Royal Bafokeng Administration, and Victor Khanye, Thembisile Hani, Midvaal and Emfuleni.
The maintenance work has been strategically scheduled during the low consumption months of May to July 2025 to minimise disruptions and better manage the potential impact on water supply. The scope of work and its associated impact are outlined below:

The primary objective of the major work is to connect the newly constructed B16 pipeline, which will be supplying water from the new Station 5A at Zuikerbosch Water Treatment Plant to Engine Room 3 at Mapleton Booster Pumping Station. The City of Ekurhuleni will also take an opportunity to carry out their maintenance in their electrical infrastructure.

The above-mentioned work will affect the City of Tshwane meters that are supplied from the above-mentioned systems.

The above-mentioned work will affect the City of Johannesburg meters that are supplied by the above-mentioned systems.

The above-mentioned work will affect the Mogale, Merafong, Royal Bafokeng and Rand West meters that are supplied by the Eikenhof system.

The primary objective of the major work is to connect the newly constructed B16 pipeline, which will be supplying water from the new Station 5A at Zuikerbosch Water Treatment Plant to Engine Room 3 at Mapleton Booster Pumping Station. The City of Ekurhuleni will also take an opportunity to carry out their maintenance in their electrical infrastructure.

The above-mentioned work will affect the Madibeng meters that are supplied from the above-mentioned systems.

The above-mentioned work will affect the Midvaal and Emfuleni meters that are supplied by the above-mentioned system

The above-mentioned work will affect the Rustenburg meters that are supplied by the Eikenhof system.
In terms of Communication Protocol, Rand Water has officially notified its municipal customers regarding the upcoming project within the prescribed 21-day prior notice arrangement. This advance notice is intended to enable to inform their respective customers and implement suitable contingency measures and manage storage capacity at the municipal level effectively. As a result, municipal customers who will or likely to be impacted will advise consumers on the extent and the impact of water supply shortages in their respective areas.
Rand Water will issue regular updates through its official communication channels and social media platforms to keep customers informed of the progress.