A supply chain is made up of many links and, as the saying goes, a chain is only as strong as the weakest one. Imagine, for a minute, all the different links involved in a supply chain – from manufacturing to order placing, to pick up and...
When it comes to customer satisfaction, having a convenient and efficient method of allowing customers to return unwanted or faulty goods is almost as important as delivering to them in the first place. When it comes to e-commerce the logistics...
As e-commerce continues to gain popularity across the African continent, more effort needs to be paid towards facilitating flawless delivery to customers. This is further supported by the Global e-Commerce Logistics 2015 report which reveals that...
Big data can translate into big profits for your business. But, much like a new language, you need to put effort into understanding the numbers or else they won’t mean much at all. That is exactly what a growing number of companies are doing....