Road users who have registered for e-tolls will not have to do so again, the SA National Roads Agency Limited (Sanral) said on Thursday.
“They will be afforded an opportunity to review and accept the revised terms and conditions at that time and they will be notified of the process,” the agency said. Motorists would not be prejudiced or disadvantaged because of the revised terms and conditions, which would apply to everybody who had registered already or to those who register in future. On Wednesday Sanral attended a conciliation meeting at the National Consumer Commission to discuss a complaint by the Democratic Alliance that the existing Gauteng e-toll terms and conditions were unfair.After the meeting, the DA said road users who had registered for the system would have to re-register, as Sanral had changed the terms and conditions.
“They (Sanral) indicated that the new set of regulations will be consumer-friendly. It is therefore essential for everyone to be registered under the new conditions,” Democratic Alliance transport spokesperson Neil Campbell said. Sanral said the conciliator had indicated he would respond within 14 days to the outcome of the DA’s complaints. Source: Fin24