Just over a third (38%) of the residents of South Africa’s commercial capital, Johannesburg, reported being satisfied with their electricity services in a survey conducted in 2023/2024. This was down from 77% in 2017/18. The decline reflected years...
Nigeria’s electricity regulator triggered a big tariff shock in April 2024. It increased rates for some consumers by over 240%, citing the cost of producing and delivering power. The regulator classifies consumers into five bands, A through E,...
The Viability and Validation of Innovation for Service Delivery (VVISD) Programme is being implemented by the South African National Energy Development Institute (SANEDI) as a key delivery agency, translating policy intent into practical, on the...
Ageing infrastructure, non-payment, theft, vandalism, political interference, corruption, complex procurement processes, unrealistic budget allocations and a skills shortage – the challenges faced by municipalities are enormous. And as a...